Correspondence

Correspondence
A Single Communication Hub for Efficiency and Accountability
Construction projects rarely go exactly to plan, from design through to final delivery. Along the way, there are many conversations, revisions and information requests between each stakeholder. If any of these interactions are forgotten or misconstrued, project delays and cost variations can quickly follow. Correspondence lets you work more efficiently, communicate better, and build faster from a single source of truth.
With this in mind, a centralised and accountable communication point is the best strategy for project efficiency. Use RIB CX’s correspondence management software to improve communication across your projects.
A More Reliable Information Transfer Than Email
Just one forgotten email can have a significant impact on project efficiency and deadlines. While traditional email still has its value in modern project delivery, RIB CX provides a better solution via our centralised communication module, Correspondence.
It captures and stores all user activity including views, field changes, statuses, due dates, notification delivery receipts and previous versions. Attachments of any size can be sent, ongoing issues can be tracked and automatic reminders can be set up. This helps to improve productivity and accountability.
Track and Store All Interactions
RIB CX uses a forum-based system that allows for efficient communication across projects. The Correspondence module ensures that all stakeholders have access to the latest information in a single platform. Information is updated instantly so managers can follow and review progress in real-time. All interactions are logged in the system as well to mitigate risk.
Customised Correspondence
Our communication system can be customised to meet the particular demands of your company. With RIB CX, you can design your own layout and add reporting fields as needed. You can also easily identify any time and cost implications using the module.
RIB CX is a management solution that connects your office team to those onsite. This helps everyone have a clear understanding of scheduled requirements each day to help with scheduling.
Set Permissions Based on Relevance or Hierarchy
Managers can control access to documents and data by setting permissions based on relevance or hierarchy. This ensures individuals only receive information that pertains to their specific project role. With safeguards in place, efficiency can be improved and confidential information will remain protected.
Monitor and Record Daily Site Activities
Our platform offers a suite of useful forms, arranged in a tabulated view to help with tracking daily site activity. The forms include tracking for weather, labour, visitor logs, deliveries, plant, incidents, general site activity and much more. The site diary can be completed online or by using the RIB CX Mobile App for iOS or Android. Day View Summaries can be made and given to project stakeholders, while customised searches allow users to report on diary data with ease.
Mitigate Risk Across Projects
Quickly identify potential issues and their impact on schedule and budgets with risk management tools. With better project visibility, teams can identify risks sooner and plan contingencies. Live reporting is available within the module, with managers able to track the status of issues and ensure the risk has been addressed.
The platform’s comprehensive risk management tools help to keep projects on track and mitigate potential problems. With instant data logs, users have everything they need to make informed decisions and keep their projects on schedule.